Shipping Policy

Maxkart works with third-party suppliers and fulfillment partners to process and deliver orders. Shipping times may therefore vary depending on the product, destination, availability, and delivery partner.

1. Order Processing

Orders are generally processed after payment has been successfully received.

Processing times can vary depending on the product and supplier. Orders may take additional time to process during weekends, public holidays, promotional periods, or periods of unusually high order volume.

2. Delivery Times

Estimated delivery times are displayed on the website where applicable.

Delivery estimates are approximate and are not guaranteed unless expressly stated otherwise.

Delays may occur because of:

• Courier or logistics issues.
• Weather or natural events.
• Public holidays.
• High order volumes.
• Incorrect or incomplete delivery information.
• Customs or regulatory procedures.
• Events outside our reasonable control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

From time to time, Maxkart may offer free shipping or promotional shipping rates.

4. Order Tracking

Where tracking information is available, it may be provided after your order has been dispatched.

Tracking information can take some time to become active after an order is handed over to the shipping carrier.

5. Incorrect Address

Customers are responsible for providing accurate and complete delivery information at checkout.

If an order cannot be delivered because an incorrect, incomplete, or invalid address was provided, additional shipping charges may apply if re-shipment is possible.

6. Failed Delivery

If a delivery attempt is unsuccessful, the shipping carrier may make additional delivery attempts or contact the recipient.

If an order is returned to the sender because delivery could not be completed, Maxkart may contact the customer regarding available options.

Additional shipping charges may apply for re-shipment.

7. Lost or Damaged Shipments

If your package appears to have been lost or arrives damaged, please contact us as soon as possible with your order details.

We may request photographs, delivery information, or other documentation so that we can investigate the issue with the relevant shipping or fulfillment partner.

8. Multiple Products

If an order contains multiple products, items may occasionally be shipped separately depending on product availability, supplier location, or fulfillment arrangements.

You may therefore receive multiple packages for a single order.

9. International Orders

If Maxkart offers shipping outside India, additional customs duties, taxes, import charges, or other fees may apply depending on the destination country.

Unless expressly stated otherwise at checkout, such charges are the responsibility of the customer.

Maxkart is not responsible for delays caused by customs or import procedures.

10. Contact

For questions about an order or its delivery, please contact Maxkart using the customer support details provided on our website.

We process all orders within [1-3] business days. Once your order has been dispatched from our warehouse, standard shipping typically takes [5-7] business days, depending on your location. Expedited shipping options are available at checkout. Please note that international shipping times may vary and can take up to [14-21] days.

We want you to love your purchase! We offer a [30-day] return policy for most items. To be eligible for a return or exchange, your item must be unused, in the same condition that you received it, and in its original packaging. Simply contact our customer support team at maxkartinfo@gmail.com with your order number to initiate the process. Please note that return shipping costs are the responsibility of the customer unless the item is defective.

As soon as your order ships, we will send you a shipping confirmation email that includes a tracking number. You can click the link in the email to view the live status of your delivery on the carrier's website. You can also track your package at any time by logging into your store account or visiting our "Track Order" page.

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. For your convenience, we also offer secure express checkout options through PayPal, Apple Pay, and Google Pay. All transactions processed through our store are securely encrypted to ensure your personal and financial information is strictly protected.